Daryl Hancock brings over 20 years of IT program management and customer success leadership.
In all of his roles, Daryl recognizes the value and importance of the customers.
Within each dimension of his role, Daryl remains dedicated to optimizing the customer’s journey, leading his team in delivering the best service and features the product can offer.
Daryl leads Accounting Seed’s implementation team and manages Accounting Seed’s partner program to ensure the smooth delivery of our product. Behind the scenes, he constructs the methodologies to constantly improve the customer success program, helping customers gain the highest value from their accounting solution. Daryl’s focus is on driving customer retention, by orchestrating the solutions, materials, and support they need to meet their goals and achieve success.
Before joining Accounting Seed, Daryl spearheaded the IT Services division at TEK Global Services as a Regional Director, managing a budget of $560M. Here, he influenced changes to drive significant growth for a diverse IT portfolio worth $65M, generating new sales and profit combined with retention of all targeted accounts. Daryl has also managed multiple technology initiatives for companies like TrueTandem and Microsoft. His program portfolios have ranged from Fortune 500 to Federal government projects.
A Maryland native, Daryl enjoys spending time with his wife and family in the Mid Atlantic region. He is also a dedicated bicyclist, often participating in cycling events for charities like Habitat for Humanity.